Galaxy S8 message shows new messages as read with no notification
NrsKL
Enthusiast - Level 1

I have a galaxy S8 and I use message+

Lately I've been texting and I will send a message and lock my phone, set it down and come back an hour later and I received no notification but I got a response and it was marked as open and read. How does this happen? How can I fix it?

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2 Replies
vzw_customer_support
Customer Service Rep

NrsKL, we want your messages to show on your phone, so you know when you get a new one. We are here to help you with the Message+ app. Is your phone up to date with the latest update from Samsung, as well as the Message+ being up to date?

 

Does this happen to all contacts you message or just certain ones?

 

StevenG_VZW

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If my response answered your question please click the ๏ฟฝCorrect Answer๏ฟฝ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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MONARCH_CHEER2001
Enthusiast - Level 1

Same except I just got the Google pixel 2 phone. I previously had the Android turbo 2.

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