Gift card
Enthusiast - Level 1

Good afternoon,

I chatted with a customer service representative last week about my rebate (e-gift card for $200).  I was informed that the Verizon store I purchased my iPhone was/is not participating in the promotion.  
I switched from Sprint to Verizon and it seems that we started on the wrong foot.  One of the many reasons I switched was because of the $200 so I could pay the remaining balance of my iphone 11.  
I checked all the boxes for the e-gift card, except that the store was not participating.  I did not know.
Also, I am waiting for the discount for having Verizon Fios at home.  
Please get back to me as soon as possible.
Thank you,
1 Reply
Customer Service Rep

Luswin, thank you for contacting us. I know how important every penny is. Are you able to send a Private Message, so we can discuss this further?