Gift card

[Luswin]

Good afternoon,

I chatted with a customer service representative last week about my rebate (e-gift card for $200).  I was informed that the Verizon store I purchased my iPhone was/is not participating in the promotion.  

I switched from Sprint to Verizon and it seems that we started on the wrong foot.  One of the many reasons I switched was because of the $200 so I could pay the remaining balance of my iphone 11.  

I checked all the boxes for the e-gift card, except that the store was not participating.  I did not know.

Also, I am waiting for the discount for having Verizon Fios at home.  

Please get back to me as soon as possible.

Thank you,

[vzw_customer_support]

Luswin, thank you for contacting us. I know how important every penny is. Are you able to send a Private Message, so we can discuss this further? 

*Debbie