Google Messages

HWaggs
Enthusiast - Level 1

Do I have to switch to Google Messages when Messages+ is discontinued? My Google account is full. I no longer can use my Gmail or Photos without paying for extra space. Can we switch to another text app other than Google Messages?

2 Solutions
LDIRRB
Enthusiast - Level 2

VZ is recommending Google Messages but even Google is saying that there are problems with that app and they (Google) recommending using some other app temporarily while unresolved issues are corrected. I had a chat with Gemini on OCT [phone number removed per the Verizon Terms of Service] and here was the response from Google:

Response from Gemini: 

"Unfortunately, there seems to be a glitch in Google Messages. Even if you select only one message to delete, it can sometimes delete the entire conversation. This is a known issue that Google is working on.

Here are some temporary workarounds.

1. Try a different messaging app. You could switch to another messaging app temporarily while Google fixes the issue

2. Be extra careful: when deleting messages.......

3. Report the bug: Let Google know.....

View solution in original post

Albrean_VZ
Community Manager
Community Manager

Hi,  It is recommended that users switch to Google messages as the replacement app for messaging. For more information, see VZ Messages Recommendations.

View solution in original post

4 Replies
jav6
Champion - Level 3

@HWaggs wrote:

Do I have to switch to Google Messages when Messages+ is discontinued? My Google account is full. I no longer can use my Gmail or Photos without paying for extra space. Can we switch to another text app other than Google Messages?


You can choose whatever messaging app you choose for your device/service as long as it is compatible.  Google Messages is only a recommendation by Verizon.

...Just another VZW customer...trying to offer some assistance...
LDIRRB
Enthusiast - Level 2

VZ is recommending Google Messages but even Google is saying that there are problems with that app and they (Google) recommending using some other app temporarily while unresolved issues are corrected. I had a chat with Gemini on OCT [phone number removed per the Verizon Terms of Service] and here was the response from Google:

Response from Gemini: 

"Unfortunately, there seems to be a glitch in Google Messages. Even if you select only one message to delete, it can sometimes delete the entire conversation. This is a known issue that Google is working on.

Here are some temporary workarounds.

1. Try a different messaging app. You could switch to another messaging app temporarily while Google fixes the issue

2. Be extra careful: when deleting messages.......

3. Report the bug: Let Google know.....

LadyDay75
Enthusiast - Level 1

What different messaging app other than Google messages?

Albrean_VZ
Community Manager
Community Manager

Hi,  It is recommended that users switch to Google messages as the replacement app for messaging. For more information, see VZ Messages Recommendations.