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Group Deletion
PAUREE43
Member

How do I delete a text group that I created on a Galaxy S7 using Message+? I know how to delete participants in the group but want to delete the group.

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Re: Group Deletion
vzw_customer_support
Customer Support

I know how important it is to be able to delete these groups, PAUREE43. Let's work together and find the options to remove a group. When you delete messages and conversations from Verizon Messages, does the group still show up? http://spr.ly/6586DXzfw Please keep me updated.

 

GersonG_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Group Deletion
PAUREE43
Member

When I delete the messages, the groups still show up. However there is no “group delete” when I start a new text, just “Create New Group” as an option.

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Re: Group Deletion
vzw_customer_support
Customer Support

Hello, PAUREE43. When you have the Group MMS screen opened, please tap the three dots in the upper right corner. Does this give you the option to cancel the group, or to remove yourself from the group?

 

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Re: Group Deletion
PAUREE43
Member

The only delete option is to “delete messages”.

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Re: Group Deletion
Ann154
Expert
Expert

Have you considered looking on the contacts app to see if you can delete the group there?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Group Deletion
PAUREE43
Member

The “Contacts” app does not show any groups. The only time I can see the groups is when I start a new message and type in the group name…..

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Re: Group Deletion
Ann154
Expert
Expert

Are the groups saved to your Google account or your Verizon Cloud?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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