Group messages not showing identifying the sender

[Tlkemple]

I created a group text string for myself and three friends using Message+. Two of the four are Android users and two are iphone users. The 2 iphone users don't see the name of who sent the message from the Android users, only shows the senders number even though they are listed in their contacts. Also, the iphone users are not Verizon customers. They can, however, see the name associated with the text if it is sent via individual message instead of through the group. Any ideas on how to fix this issue?

[vzw_customer_support · Accepted solution]

You can only name group iMessages, not MMS or SMS group messages. If there's an Android user in your group, participants won't be able to change the name.

On Group iMessage, you cannot add users who are not using iMessage. BTW, iMessage will work on other iDevices (iPad, iPod) in addition to iPhone. So you can send either Group SMS (text) or Group MMS (pictures, etc.) to non-iMessage users. *Andrea

[vzw_customer_support]

The iPhone users can however set up Message+. Please see below. 

http://spr.ly/66033skDL.

*Andrea