HELP!
Debby50
Newbie

I have NEVER been sent a pic flix and just received one about 2 hours ago. I have no clue as how to retrieve it????   Much appreciated   ...

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Not applicable

The picture should show in the message you received. If you want to view it just click on the message. Now if its not showing in the MMS you didn't get the photo. to save it just long press on the photo, it will ask where you want to save it. Choose Gallery. I would also just take a photo of anything then under options select share, then messaging. Send it to yourself and see if its embeded in your Multimedia Message.

Good Luck

You might want to read your owners manual since this topic is covered.

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vzw_customer_support
Customer Service Rep

Debby50, don't panic! I'm here to help you retrieve that picture message. Which phone do you have? From the main menu on your device, you will need to access the "Message" option. You will be provided with the option to view your "Inbox." For the specific steps on how to access your messaging feature on your device, just click here http://bit.ly/y5iuoj

LasinaH_VZW
VZW Support
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