Not sure about email, but here's the toll-free #800-922-0204. Just use Skype to call.
Btw, what is the issue?
I had a chat representative help me. I have been with Verizon for many years now and yet again their great customer service bowled me over and I am going to be loyal to them forever. They are so understanding of your concerns and always help you out. Love Verizon wireless!:)