How do I download pictures from Pix Place to my computer?

[puttputt85]

I forgot I had used Pix Place in the past and I found 45 photos there. I don't want to pay to get them printed, but I would like to save them to my computer. When I try to download, they are in HTML format. My photo editing software can't open them and my browser won't open them, either. Now what?

[vzw_customer_support]

Great question puttputt85! You have a couple of options. You could update your Pix Place to a Verizon Cloud account, which would allow you to access them on your computer. Or you can send the images back to your phone, and then email them.

Thank you,
MichelleH_VZW
Follow us on Twitter @VZWSupport