How do I file a formal complaint with corporate
JackButler
Enthusiast - Level 1

Please advise the formal process of filing a complaint with Verizon Wireless. 

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3 Replies
vzw_customer_support
Customer Service Rep

We're sorry to learn that your experience with us has left you looking to file a formal complaint, JackButler. We're happy to take any feedback you have right here, and help to find a solution to any unresolved concerns. Can you tell us more about what is happening?

-Joseph

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JackButler
Enthusiast - Level 1

I'm not at liberty to discuss this matter in an open public forum, as it has elements that would be in violation of HIPAA compliance.  I would, however, like to be put in touch with whoever is in charge of public relations/complaints/BBB, and etc. 

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vzw_customer_support
Customer Service Rep

 

We would love to help you here, JakButler or you can contact us here : https://www.verizon.com/support/contact-us

-Joe

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