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How do I file a formal complaint with corporate
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Please advise the formal process of filing a complaint with Verizon Wireless.
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We're sorry to learn that your experience with us has left you looking to file a formal complaint, JackButler. We're happy to take any feedback you have right here, and help to find a solution to any unresolved concerns. Can you tell us more about what is happening?
-Joseph
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I'm not at liberty to discuss this matter in an open public forum, as it has elements that would be in violation of HIPAA compliance. I would, however, like to be put in touch with whoever is in charge of public relations/complaints/BBB, and etc.
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We would love to help you here, JakButler or you can contact us here : https://www.verizon.com/support/contact-us
-Joe