Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
How do I get text messages to stop appearing in my e-mail?
Totes_McGoats
Member

How do I get text messages to stop showing up in my email if I don't use the default email app?

Labels (1)
0 Likes
1 Solution

Correct Answers
Re: Text messages in email
Totes_McGoats
Member

I think I figured it out. I went back to the default email app and turned "sync messages" off then deleted my email account from the app. I haven't seen any text messages in my email since.

View solution in original post

0 Likes
Re: Text messages in email
vzw_customer_support
Customer Support

I use a different email app myself so I can see why you'd want to get your texts to stop showing up in two places. I'll be glad to look into this with you. What e-mail app are you using? Is it texts from your regular number or from a third party service with a different number? Please provide details.


JosephT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

0 Likes
Re: Text messages in email
Totes_McGoats
Member

I use the outlook app. The texts are from my regular number and show up in my email with the phone number it's sent from as the sender.

0 Likes
Re: Text messages in email
vzw_customer_support
Customer Support

Totes_McGoats,


Thanks for clarifying. That's certainly kind of odd. To be sure, has this been going on since you have had the phone? Are these copies of messages that you are sending/receiving with other numbers or do you answer text messages from your email directly?


AdamG_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Re: Text messages in email
Totes_McGoats
Member

I think I figured it out. I went back to the default email app and turned "sync messages" off then deleted my email account from the app. I haven't seen any text messages in my email since.

0 Likes
Re: Text messages in email
vzw_customer_support
Customer Support

That's fantastic sleuthing/troubleshooting, Totes_McGoates. Happy you were able to resolve this issue with those steps. If you ever have questions for us and the community, we are here to assist.


NicandroN_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes