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How do I reach a live person in the dept that handles gift cards?
Jhmokie
Member

I was emailed my rebate in the form of an egift card.   I was cleaning out my emails and deleted all my emails, including trash.     I've got a tracking number but I am unable to talk to a live person in the department that, I hope, can help.  

This has been a nightmare!   

Please Verizon respond.

 

 

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Re: How do I reach a live person in the dept that handles gift cards?
vzw_customer_support
Customer Support

I am sorry for the inconvenience as we want to se you be able to redeem an elgible rebates. I have sent a Private Note and we can take a closer look into the submission details.

 

YaleK_VZW

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Re: How do I reach a live person in the dept that handles gift cards?
Jhmokie
Member

I would love to reply to the message sent to me, yet I'm getting a pop that I am unable to send messages at this time.   

 

 

 

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