How do you fix the message + application

so it shows how many messages yoou have. I have checked our settings but still not fixed on my wifes new s9

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Re: How do you fix the message + application
Customer Service Rep

That's an excellent question, slines65. Making sure that your wife's new Galaxy S9 works properly is certainly very important and we want to ensure we help clarify your concerns regarding the Message+ application. To confirm, are you referring to the badge notifications on the app? Could you please tell us a bit more about what you see on the device? Do you get the same results when you use the default messaging app? We look forward to reviewing your findings.


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