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How do you un-block a number, both text & call?
krisjames
Newbie

I recently blocked a phone number that keeps texts as well as calls away from the user. Now I'm trying to unblock it entierly; any help on how-to?

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Re: How do you un-block a number, both text & call?
SuzyQ
Super User
Super User

Reverse the steps you used to block it - did you use Spam controls (free service) or Parental (Usage) controls ($5 monthly fees)?

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Re: How do you un-block a number, both text & call?
joemcfann
Newbie

I don't know how it happened, but when my daughter calls me it says she is blocked.

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Re: How do you un-block a number, both text & call?
vzw_customer_support
Customer Support

@KrisJames

Help is here with unblocking numbers. Here is a link to unblock numbers orginally placed on the block list. http://bit.ly/QJgA4Z

@Joemcfann, What type of device are you using? Sometimes devices have an option to block numbers. For instance, HTC Smartphones have the option available in the phonebook to block the number. Here is a way to check your account to ensure your daughter's number wasn't placed on a blocked list. http://bit.ly/QJgA4Z

Please let us know if any further help is needed.

Katrinan_vzw

Please follow us on twitter @vzwsupport

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