How do you view numbers and times of text
Temple
Newbie

I am trying to figure out if i can view more information with text messages.  I am only interseted in the cell phone number being text

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Re: How do you view numbers and times of text
B33
Legend
Re: How do you view numbers and times of text
SuzyQ
Community Leader
Community Leader

If you are the account owner on a contract plan (not prepaid), then you can view the times, dates, and numbers texted to and from by viewing your bill, and messaging details.  If you are on a family plan and NOT the account owner, you  will only  see summary information for your number.

Prepaid, as I understand it, does not get details for specific numbers on texting.

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Re: How do you view numbers and times of text
Temple
Newbie

I can view the bill but i dont see an option for messaging detail

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Re: How do you view numbers and times of text
B33
Legend

Take a Look at these Instruction as they be might able to help ya.. b33

http://support.verizonwireless.com/faqs/My%20Verizon/billing_statements.html

Re: How do you view numbers and times of text
vzw_customer_support
Customer Service Rep

Hello Temple! You can view your message detail online at vzw.com. Please follow the instructions below:

1. Sign in to My Verizon.
2. Locate the I Want To... section.
3. Do one of the following:
-In the BILL column click View Bill.
-Under the My Bill pod of the home page click View Bill.
4. Select the desired Billing Statement date. 
5.Click Usage Details for detailed usage and charges  by mobile number.

I hope this helps!

ChaunceyM_VZWSupport

Follow us on twitter @VZWSupport




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Re: How do you view numbers and times of text
Verizonsucksalot
Enthusiast - Level 1

This is double talk.

These pods do not exist!

ChauncyM

Re: How do you view numbers and times of text
Verizonsucksalot
Enthusiast - Level 1

When I call in tomorrow, I'm making sure to point out you bogus instructions.

Re: How do you view numbers and times of text
vzw_customer_support
Customer Service Rep

Hello there! I was able to follow the previous instructions exactly to view my previous bills and usage details. If you don't have the option for View Bill, your line may not be setup as the Account Owner. If so, you will need to sign in as the Account Owner or request their login info. Are you trying to view current usage or previous billed usage? To view current usage, click Usage Details from the Home screen. Then select View Messaging Details.

Let me know if you need further assistance accessing your usage details.

MarquiaF_VZW
Follow us on Twitter @VZWSupport

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Re: How do you view numbers and times of text
VikiDay
Enthusiast - Level 1

This is not helpful AT ALL. You must realize that right? Not even one thumbs up?? That is a clue that not even one person found your answer helpful in all these years. 

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Re: How do you view numbers and times of text
vzw_customer_support
Customer Service Rep

Our goal is to assist with viewing usage info via My Verizon. Let's get started. Here's a link that may be helpful https://www.verizonwireless.com/support/view-usage-on-your-bill/. 

 

CoreyM_VZW

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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