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How to turn off T9 messaging on a sonim verizon xp5800

So my mother has a sonim verizon xp5800 phone for work. However, when she wants to text people It has T9 mode on to so she just cant type in what she wants cause it keeps wanting to throw suggested words in her face. I've tried going in the settings to see if I can turn it off or try to get the messaging to go into abc mode or something but still no luck. I just don't know if I'm being blind or I'm missing a simple step in order to fix this. Even more so with it being sunday no live chat support for me. So...does anybody know how to fix thsonim verizon phone.jpgsonim verizon phone 2.jpgis? 

Re: How to turn off T9 messaging on a sonim verizon xp5800
Customer Support

crystalblue17, thank you for taking the time to contact us about the device message settings. We are here to assist. It appears that you are in the right place based on the last image. What happens when you select FlexT9 text input to adjust?