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I-PHONE 5 DATA OVERAGES- ANYONE FOUND A SOLUTION?
tamilor
Enthusiast - Level 1
‎10-27-2012 09:36 PM

I am also having problems with the huge data usage with the I-phone 5? I have only talked to Verizon once and they played dumb.  I will go to the store tomorrow.  Anyone have luck getting answers from them?

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Re: I-PHONE 5 DATA OVERAGES- ANYONE FOUND A SOLUTION?
junior509
Contributor - Level 1
‎10-27-2012 09:42 PM

I heard there was supposed to be a software update for this data overages issue with iPhone 5 but not sure for what carrier.

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Re: I-PHONE 5 DATA OVERAGES- ANYONE FOUND A SOLUTION?
tamilor
Enthusiast - Level 1
‎10-27-2012 09:54 PM

Verizon, we did get an update that didn't solve it?  I believe this is an apple problem. 

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Re: I-PHONE 5 DATA OVERAGES- ANYONE FOUND A SOLUTION?
Not applicable
‎10-27-2012 10:41 PM

Just a question. Can you shut off IPv6 on the Iphone? If so I believe that will solve the issue.

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Re: I-PHONE 5 DATA OVERAGES- ANYONE FOUND A SOLUTION?
ec9664
Newbie
‎10-28-2012 02:05 AM

I was at the Apple store yesterday and one of the specialist shared with me that Verizon has a software problem that they are still trying to work out; apparently when your phone is switched to  WI-FI for data, Verizon is still counting that data  that is being transmitted as cellular data, hence maybe the reason for the overages.  Don't know if the fix has been implemented yet...

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Re: I-PHONE 5 DATA OVERAGES- ANYONE FOUND A SOLUTION?
lost22550
Newbie
‎01-06-2014 08:31 PM

I want to open a law suit against vverizon, for bogus data charges.  My bill has gone fron 200.00  to 600.00. but havent chaged any useage.  But they have no idea why.  all my fault.  Anyone on board.  We need help with  this problem. (Private info removed) Thanks for all support.

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Re: I-PHONE 5 DATA OVERAGES- ANYONE FOUND A SOLUTION?
Tidbits
Legend
‎01-06-2014 11:03 PM

That lawsuit will fail. Sorry regardless of how it is happening you have to prove they have intent. Since it's not Verizon's code and they don't touch the code that would be hard to prove. None of this stuff came up during beta testing 7.0 in ADC. With the release of 7.0 it wasn't happening either. This didn't start popping up until the 7.0.3 release which never got tested in ADC. Apple introduced a bug in 7.0.3 and it's up to Apple to fix it.

The even on WiFi deal happens when the screen in off. It is long documented that iPhones when the phone sleeps it disables WiFi until the screen comes back on.

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