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I am not getting the verification code as part of my windows 10 installatin of message plus
Richard_Krueger

i download the message plus app from the windows store, install it, enter my phone number and then it wants to verify via a text message to my phone.  But the text message never comes through so i can't complete installation of the application.  Anyone else have this problem and what did you do?

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Re: I am not getting the verification code as part of my windows 10 installatin of message plus
jav6
Leader

What is the format you're entering the phone number?  Is the phone number you're entering to receive the text associated with your account and Message+ feature?

...Just another VZW customer...trying to offer some assistance...
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Re: I am not getting the verification code as part of my windows 10 installatin of message plus
Richard_Krueger

it only accepts one format (the 10 digit phone number).  However, it did finally send me a verification code. Thanks for responding.

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Re: I am not getting the verification code as part of my windows 10 installatin of message plus
vzw_customer_support
Customer Support

Good afternoon Richard. We always want you to have your messages sync'd. Let's take a look at this. Have you downloaded the application to a tablet or a different PC?  Are you putting in your full mobile number including the area code? Are you a Verizon Wireless customer?

 

JoeL_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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