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I am not receiving some but not all messages from a short code. When i contacted the provider they send me received logs verifying date and times. What is the next step in the process to figure this out?
Mabvax
Member

I am not receiving some but not all messages from a short code. When i contacted the provider they send me received logs verifying date and times.  What is the next step in the process to figure this out?

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Re: I am not receiving some but not all messages from a short code. When i contacted the provider they send me received logs verifying date and times. What is the next step in the process to figure this out?
vzw_customer_support
Customer Support
Sorry to read of these troubles for one of our customers. We would like to offer assistance with this. From what I have read, they sent you a log of sent and received messages? is this correct?
BobbyN_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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