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I am receiving text messages on my Jetpack; I have never given out my number so how do I delete them and stop them from happening?
Not2Savvy
Member

Help! I am receiving text messages under the messages envelope on my 4G Jetpack but have never given out the number nor do I have text messaging on the Jetpack. Anyone know how to delete the ones I do have and how to stop anymore from getting on my Jetpack? PS My area doesn't have 4G so I am still on 3G until early October (I hope!).

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Re: I am receiving text messages on my Jetpack; I have never given out my number so how do I delete them and stop them from happening?
budone
Sr. Leader
Sr. Leader

Actually Jetpacks come with texting. Never have understood why.  But the number you received most likely belonged to someone else 3-6 months ago.

You will need to call tech support to help you get into the settings to block them.

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