Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
I can send text messages but do not see messages sent to me
Paul48
Member

How do I receive text messages

Labels (1)
0 Likes
Re: I can send text messages but do not see messages sent to me
vzw_customer_support
Customer Support

Your search is over, help is here. Lets get those messages sent to you. What kind of phone do you have? Did you recently change phones? Or port in from another company?
BryanS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Re: I can send text messages but do not see messages sent to me
Not applicable

HI Paul48,

Also,  If you are using a Blackberry, Windows phone or 3G phone, messages sent From the PC, Web and Tablet will not show on the phone, but the responses will show on both the Phone, PC, Web and Tablet. 

If that is not your issue, then please check if your devices are properly connected to your mobile device:

Is your Tab/PC device linked to your mobile?

On the mobile,  Go to:

Main Menu

Settings

Select ‘Manage Devices’.  If your Tab/PC is listed, you are linked. If not, you are not linked.

If not linked, please uninstall and reinstall on the Tab/PC so you can re-do the start up process. Distinct security codes will be sent to your phone for the Tab and/or PC device as part of the start up process. 

Please let me know if you have additional questions.

-ALIEM

0 Likes
Re: I can send text messages but do not see messages sent to me
Reddna
Member

I changed phones

0 Likes