I can't get the integrated calling to set up the messages plus on iPhone

[charles83]

In the past I have been able to set up the integrated calling on the messages plus app but with recent updates I keep getting an voice calling error and stating that it is not able  set it up.  I have HD voice calling enable and have reinstalled the app.

[Ann154]

Is the iPhone being used on an active line of service?

[vzw_customer_support]

Ann154 that is a fabulous question. charles83, I understand how important it is to use this integrated function. Is this your primary device or a secondary device? Are you getting a specific error message when trying to use it? Effective April 7, 2018, new users will not be able to make voice calls using Message+ on secondary devices.

AlbertoR_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[JOG0277]

The Integrated calling feature has been recently DISABLED by Verizon.  They claim it's to resolve a technical issue with the network (see link below)...They don't give any specific time frame of when the feature will be available again.

Re: Integrated Calling on Message Plus App stopped Working