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I can't get the integrated calling to set up the messages plus on iPhone
charles83
Member

In the past I have been able to set up the integrated calling on the messages plus app but with recent updates I keep getting an voice calling error and stating that it is not able  set it up.  I have HD voice calling enable and have reinstalled the app.

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Re: I can't get the integrated calling to set up the messages plus on iPhone
Ann154
MVP MVP
MVP

Is the iPhone being used on an active line of service?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: I can't get the integrated calling to set up the messages plus on iPhone
vzw_customer_support
Customer Support

Ann154 that is a fabulous question. charles83, I understand how important it is to use this integrated function. Is this your primary device or a secondary device? Are you getting a specific error message when trying to use it? Effective April 7, 2018, new users will not be able to make voice calls using Message+ on secondary devices.

 

AlbertoR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: I can't get the integrated calling to set up the messages plus on iPhone
JOG0277
Novice

The Integrated calling feature has been recently DISABLED by Verizon.  They claim it's to resolve a technical issue with the network (see link below)...They don't give any specific time frame of when the feature will be available again.

Re: Integrated Calling on Message Plus App stopped Working

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