I can't receive SMS messages sent to vtext.com unless I send a text to that smtp address and reply.

iradorman
Newbie

If I send a message to ###########@vtext.com It doesn't ever arrive at my phone.  However, if I send a text to [email address removed per the Verizon Terms of Service] for example and reply back it does work.  I use this to get notifications of issues at work. if I can't get this to work I'll be forced to switch carriers.   

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3 Replies
SynthpopAddict
Champion - Level 3

Vtext is no longer supported.  The last I'd read about it, a CS rep said the filters are gradually being tightened to where it will eventually not work at all.  If you have a business account, there's something new called EMAG, but I don't know how that works/compares.

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I'm not a Verizon employee, just another customer trying to help.
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vzw_customer_support
Customer Service Rep

Hey there! We know how important the texting feature is for our customers. We are happy to do a deep dive into this issue with you. Not to worry, we will be reaching out via private message. 

-Nikki

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therunningman
Newbie

We are having the same problem. Our email server that sounds out alerts for our IT operations is blocked. What is the procedure for blocklist removal?

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