I changed my account to family share and need old text message records from 3 months ago..
thaipeanut
Newbie

My employer requires text message records, and I did not get them before I changed plans.  Is there a way to get them from a deleted account???

Thanks!

Labels (1)
0 Likes
Re: I changed my account to family share and need old text message records from 3 months ago..
rcschnoor
Legend

No.

0 Likes
Re: I changed my account to family share and need old text message records from 3 months ago..
vzw_customer_support
Customer Service Rep

Good afternoon thaipeanut!

I understand the importance of record keeping for your employer. Unfortunately records are not kept online for deleted accounts. Going forward on the new account, text records are available for you up to three months as long as the account remains active. Let us know if you need further assistance.

Thank you,
AdamE_VZW
Follow us on Twitter @VZWSupport

0 Likes
Re: I changed my account to family share and need old text message records from 3 months ago..
rcschnoor
Legend

Keep in mind, these text records ONLY include the time the text was sent/received and the number it was sent to/from. It does not include the actual contents of the text.

0 Likes