Skip to main content
Accessibility Resource Center Skip to main content
Personal Business
Español

Choose your cart

Choose your cart

Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Ask a question
Correct answers are available for this post.
I have a number blocked but am still receiving text messages.
dustbuster1998
Newbie
‎06-26-2013 09:57 AM

I have a number blocked but am still receiving text messages.  The number shows up under blocked numbers and I am within my 90 day period.  The only difference I could find was that the number was listed without the area code in my phone contacts.  Should this make a difference?

Labels (1)
0 Likes
Reply
4 Replies
Correct answers are available for this post.
Re: I have a number blocked but am still receiving text messages.
Ann154
Super User
Super User
‎06-26-2013 10:11 AM

Do you have an iPhone? Are the messages coming through as iMessages? Try turning off iMessage or change the settings in iMessage to only use your phone number and not your AppleID.

Otherwise, we might need some additional information about what device you have and how the messages are coming through.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Reply
Correct answers are available for this post.
Re: I have a number blocked but am still receiving text messages.
dustbuster1998
Newbie
‎06-26-2013 10:46 AM

I have an iPhone.  The messages are not coming through as iMessages. 

0 Likes
Reply
Correct answers are available for this post.
Re: I have a number blocked but am still receiving text messages.
Ann154
Super User
Super User
‎06-26-2013 01:15 PM

Are you sure? I don't have an iPhone, but from what I understand iMessages are one color and text messages are another in the Messaging app.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Reply
Correct answers are available for this post.
Re: I have a number blocked but am still receiving text messages.
vzw_customer_support
Customer Service Rep
‎06-28-2013 10:06 AM

Hello dustbuster1998. The Call & Message block should prevent calls and messages from coming in. Is it possible that this number is coming in as an iMessage? Does that user have an iPhone? Try to remove the number and add it back through the Call & Message block link.

Let us know if the issue persists.

Thank you,

LenaA_VZW
Follow us on Twitter @VZWSupport

0 Likes
Reply