I'm trying to reactivate Message+ on my PC after getting a new phone. It asks for my phone number and sends a verification pin. I get the text fine, but can't get the pc app to accept the pin.
I like to use the PC version when at my desk. Help!
Bruce
Verizon discontinued support for Messages+ on Windows ages ago.
Thank you. That's why I'm on the community forum rather than trying VZ technical support. Maybe a Message+ user has a solution.
I also keep getting the same message. My previous messenger+ logged out and I was sent a text regarding the new service. I have tried dozens of times and I get the text on my phone, but the pin is always incorrect.
Jeff
We want to ensure you get the assistance you need with Message+, Tahoebrugan. Is your Message+ desktop application up to date: https://www.verizon.com/support/knowledge-base-203105/ ?
*Cheyenne
Thanks Cheyenne,
No, I get to step 10 on the "how to" page and that's where I get the "Invalid pin" message.
I'm still stuck.
Bruce
Thank you for keeping us updated, we greatly appreciate it. Can you please tell us a little more? Are you the account owner or the account manager?
Thanks for your followup.
My phone is on my wife's account as a family plan.
I'm trying to set up Messages on my Windows 10 PC. It was working just fine 'til I got a new phone and had to redo Messages on all my devices. Everything worked fine except for the PC and an installation using an Android emulator for the phone app.
I'm not worried about that if I can get the Messages for PC working.
Thanks again,
Bruce
@Tahoebrugan wrote:Thanks for your followup.
My phone is on my wife's account as a family plan.
I'm trying to set up Messages on my Windows 10 PC. It was working just fine 'til I got a new phone and had to redo Messages on all my devices. Everything worked fine except for the PC and an installation using an Android emulator for the phone app.
I'm not worried about that if I can get the Messages for PC working.
Thanks again,
Bruce
Which Win10 version of the desktop Message+ app are you using, v1.0.17.0 or v2.0.2.0? Where did you get the installation file(s) from, since they are no longer available in the Windows Store. They have been available from users using Dropbox but some have reported issues re-installing them. There are other threads discussing this.
@Tahoebrugan wrote:Thanks for your followup.
My phone is on my wife's account as a family plan.
I'm trying to set up Messages on my Windows 10 PC. It was working just fine 'til I got a new phone and had to redo Messages on all my devices. Everything worked fine except for the PC and an installation using an Android emulator for the phone app.
I'm not worried about that if I can get the Messages for PC working.
Thanks again,
Bruce
Are you logging in to the Message+ app using your phone number's profile login or some other?
Tahoebrugan, are you an authorized Account Manager on the account? *Joshua
Account manager? Don't think so. I enter my phone number as I've done for years. She's primary on the account.
I'm using ver. 1.0.17.0.
I reinstalled Message+ from a saved file stored on my pc.
@Tahoebrugan wrote:I reinstalled Message+ from a saved file stored on my pc.
Was Message+ ever installed originally on that PC? If so, you might need to remove all files from the directory used or uninstall and remove all data files/cache. Have you tried downloading and installing the Message+ v2.0.2.0? See this post:
Hello @jav6, This is the latest verizon problem or issue for all windows user it has been going on for a while now. If you install verizon messages from the 2 drop boxes link in all your threads i have been following it will bring error message when you enter the code. "There's an error trying to connect to the server please try again in some minutes" Just try setting up a new desktop by downloading the 2.0 version and the 1.7 version it will bring this same error message . Please if theres any thing i can do
Thanks for all the replies.
I had Message+ 2.0 installed and working well.
When I got a new phone - Verizon Moto Edge+ - and installed the Android app on it the PC copy stopped working.
I uninstalled the PC copy using Revo Uninstaller. I assume that got rid of the program and registry installation for my original copy.
I installed 1.7 from a file I had saved. That was the copy that prompted my original post.
I uninstalled 1.7 and installed 2.0 from your link.
I now get the server errror response you mentioned.
I can see why Verizon pulled Message+. It doesn't seem to have kept up with the Windows 10 updates.
Anyway, that's where I am now.
Hello, Tahoebrugan.
We want to help! To clarify, are you receiving this 'Invalid PIN' message on a web browser or on Messages+? Please feel free to send us a Private Note if you still need assistance.
*Celeste
@Supamario8246 wrote:Hello @jav6, This is the latest verizon problem or issue for all windows user it has been going on for a while now. If you install verizon messages from the 2 drop boxes link in all your threads i have been following it will bring error message when you enter the code. "There's an error trying to connect to the server please try again in some minutes" Just try setting up a new desktop by downloading the 2.0 version and the 1.7 version it will bring this same error message . Please if theres any thing i can do
Well, there is now a Win10 Message+ version 3.0.0 in the Microsoft Store, if you haven't seen the couple threads today about it. Looks like the Verizon Messaging Team is working on getting it working again, but they may have more work to do. Looks like they may have placed it in the Store prematurely, unless they did it for testing.
Thanks for the heads up. Downloaded, installed and working. Yay!
That's great news to hear! You did it! Congrats. Thank you for your time and patience too. Is there anything else we can to do to assist you today? -Robert C.
I'm getting "invalid pin" also. I'm using 2.0.2. How did you resolve it?
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