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I keep getting an "Invalid pin. Please enter a valid pin." response when trying to activate Message+ on a secondary device (win10 PC). Help!
Tahoebrugan
Enthusiast - Level 2
‎08-02-2021 09:42 AM

I'm trying to reactivate Message+ on my PC after getting a new phone.  It asks for my phone number and sends a verification pin.  I get the text fine, but can't get the pc app to accept the pin.

I like to use the PC version when at my desk.  Help!

Bruce

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vzw_customer_support
Customer Service Rep
In response to 76STEELERS
‎12-10-2021 02:36 PM

76STEELERS, we want to make sure you receive a resolution. Can you please download Windows10 Message+ version 3.0.0 from the Microsoft Store by following the link below? Please keep us updated on the progress.  

 

 

https://www.microsoft.com/en-us/p/verizonmessages/9plsfg6pjz50?activetab=pivot:overviewtab -Sylvia

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vzw_customer_support
Customer Service Rep
In response to Tahoebrugan
‎08-23-2021 12:56 AM

Tahoebrugan, let's go ahead and work on getting your password set up as you need. Please send us a Private Note. *Jose

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