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I keep getting duplicate messages from 1 contact
Dbellofatto
Member

I am having this issue as well.  Just started about 2 months ago and only from one contact. I am using message plus and happens everytime I get a message from that contact, I receive 2 identical messages.

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Re: I keep getting duplicate messages from 1 contact
vzw_customer_support
Customer Support

We know how important it is to get the correct amount of text messages, Dbellofatto. Do you know if anyone else is also getting duplicate text messages from this contact? Is this occurring with SMS messages, MMS messages, or both types of messages?

 

PeterP_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: I keep getting duplicate messages from 1 contact
Dbellofatto
Member

Hi,

  No one that I've checked with is getting duplicate messages from this

contact.  I believe it is actually an email account that sends it (

[removed]) so not sure if that is consider MMS or not.  I

have also switched to the default messaging app on my Samsung to see if it

still happens and it does not, indicating it is only with message plus. I

have already cleared them from the app, forced stop, restarted phone but is

still occurring.

Thank you,

Dan

Content modified as required by Verizon Wireless Terms of Service

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