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I save my voice mail messages but when I play them back they are missing.
ctopp123
Newbie
‎10-03-2016 11:33 AM

Ever since the last upgrade when I save a voice mail them try and retrieve it they are missing. Also when I save it I get this message saved in my files device storage.

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Re: I save my voice mail messages but when I play them back they are missing.
vzw_customer_support
Customer Service Rep
‎10-05-2016 11:58 AM

ctopp123,


Let's get back your important voicemails. What type of upgrade was preformed? What type of make/model device are you using? When was the last time you were able to hear the messages?


KatrinaN_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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