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I submitted my problem with changing rintones on Android market review....still does not work. The change is made with ringtone, but it is silent when messages come in. Turbo 2
msjh14489
Newbie
‎02-16-2016 03:09 PM

I cannot change it as much as I've tried.  All the forums tell me to go to the conversation and go to 3 dots.  All changes.  No sound....SILENT, no ringtones EVER

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Re: I submitted my problem with changing rintones on Android market review....still does not work. The change is made with ringtone, but it is silent when messages come in. Turbo 2
vzw_customer_support
Customer Service Rep
‎02-18-2016 03:14 PM

Msjh14489,


Let's put a ring on that phone.  When did the trouble with the ring notification begin?  Does is only occur with the Verizon Messages app?  Keep us posted so that we may assist further.


EmmaM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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