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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
I travel internationally and suddenly I am not receiving messages
GOLOGOHB
Member

I am not receiving messages that are autogenerated (from Amazon showing delivery status or a compamy sending a pin code). I am receiving all other messages that are generated by a person.  This just only started happening about two weeks ago. I have my phone set to cellular data off and roaming off, which is what I always had it set to before and received all the messages. Can any one help with this?  I don't need to call using my I-phone 5s so I have disabled roaming.

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Re: I travel internationally and suddenly I am not receiving messages
vzw_customer_support
Customer Support

Sorry to hear that you're having trouble receiving those automated messages, GOLOGOHB. We know it's important to receive messages in a timely fashion. When was the last time you can confirm you received one of these messages while out of the country. Please go to that message if you still have it in your phone, and see how the sender is shown. Is it shown as an email address, a phone number, or a shortened number, or something else?

 

EricW_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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