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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
I was told by KevinR_vzw to use message to contact him! how does this work? I am still getting nowhere and I want to be leave that Verizon wants to resolve our issue with service.
Steve2298
Member

how do I communicate with one of the worlds largest communication providers in a way that they can hear what I am saying?

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Re: I was told by KevinR_vzw to use message to contact him! how does this work? I am still getting nowhere and I want to be leave that Verizon wants to resolve our issue with service.
Not applicable

HI Steve2298

Thank you for your message. I do not know KevinR,  but will try to assist you if I can. What is the issue that you are having in detail?

ALIEM

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Re: I was told by KevinR_vzw to use message to contact him! how does this work? I am still getting nowhere and I want to be leave that Verizon wants to resolve our issue with service.
Steve2298
Member

this entire thing is a joke right? You can read my posts pull up the notes and still ask me that question.

i Would like the unlock code in order to keep my phone and switch providers.

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Re: I was told by KevinR_vzw to use message to contact him! how does this work? I am still getting nowhere and I want to be leave that Verizon wants to resolve our issue with service.
vzw_customer_support
Customer Support

Our apologies, Steve2298. All of our devices are unlocked. You would need to work with your new provider to activate your Verizon Wireless device. May I ask why you are leaving us? We value our customers and do not want to see you go. http://vz.to/1ExQF3c


AllisonC_VZW
Follow us on TWITTER @VZWSupport


If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: I was told by KevinR_vzw to use message to contact him! how does this work? I am still getting nowhere and I want to be leave that Verizon wants to resolve our issue with service.
Snn5
Sr. Leader

Not ALL devices are unlocked, only Verizon 4G LTE phones are unlocked.  There are special stipulations for other phones on prepaid and 3G phones.

Device Unlocking Policy | Verizon Wireless

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Re: I was told by KevinR_vzw to use message to contact him! how does this work? I am still getting nowhere and I want to be leave that Verizon wants to resolve our issue with service.
Steve2298
Member

Because of poor signal dropped calls.

Sent from my iPad

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Re: I was told by KevinR_vzw to use message to contact him! how does this work? I am still getting nowhere and I want to be leave that Verizon wants to resolve our issue with service.
Ann154
Super User
Super User

The OP is referring to the discussion https://community.verizonwireless.com/thread/872020 where was communicating with the OP.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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