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Correct Answer!
INVALID GIFT CARD PIN
Trigg1
Member
‎07-23-2022 05:15 PM

I traded in a phone, got emailed a gift card in return. When I try to use it it says invalid pin or number. I've spent upwards of 3 hours on the phone with customer service to no avail! has anyone had a fix for this? It seems like a VERY common problem.

Thanks

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Correct Answer!
Re: INVALID GIFT CARD PIN
vzw_customer_support
Customer Support
‎07-25-2022 05:27 PM

We want you to get the most from your trade-in, Trigg1. Have you been able to reach out to the number provided in the e-mail? What has been the outcome or obstacles discussed in the previous conversations? Looking forward to hearing back.

-Chris

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