IOS update

After the most recent update, a couple of days ago, my text message arrival is not signified with the sound that is turned on in Settings, or any sound at all. Also, my cell number is now shown as a landline. Are the two connected?  This was happening before I signed up for this VZW app. How can I correct this?  Learning that I have received a text is crucial to my job.

Labels (1)
Re: IOS update
Customer Service Rep

We understand the importance of needing to be notified when your text messages are received 12steps. What model phone do you have? Is the switch on the side of your phone enabled? Are you receiving any sound from your other notifications?
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!