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If I click details, and there is no device listed from where messages have been sent, what does it mean?
BRIANDICKSON95
Newbie
‎12-18-2017 10:03 PM

If I check the details of a message, will it always say phone when sent from a phone? What if no device is listed?

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Re: If I click details, and there is no device listed from where messages have been sent, what does it mean?
vzw_customer_support
Customer Service Rep
‎12-20-2017 10:08 PM

We're happy to assist with your concerns. Just to clarify, were you attempting to view usage on your MyVerizon, or another source? Do you have Verizon Messages synced and being utlized? 

TylerK_VZW

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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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