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Incoming and outgoing texts not received
IslandofOne
Member

I use a basic phone. As of 05/27/2016, ALL Outbound Text Messages from my phone are not being received and ALL Incoming Text Messages have stopped.  This is still the situation as of 05/30/2016, 8:00pm DST. Is there a Server Down?

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Re: Incoming and outgoing texts not received
vzw_customer_support
Customer Support

IslandofOne,


Communicating via text is very convenient and is a must. Let's figure out what's going on here. What model phone do you have? Have there been any recent changes made on your account? What exactly happens when you try sending a text from your phone(any error messages)?


ShawnteJ_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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