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Info for older text messages
s4user1
Member

Is there a way to view older numbers to/from which text messages were sent than those that show up under "usage"? I don't see a way to set the date range. Thank you!

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Message was edited by: Admin Moderator

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Re: Info for older text messages
tikibar1
Sr. Leader
Sr. Leader

Yes, you can see the past three months' worth of text logs.  Once logged in as the Account Owner, click View Bill, then use the drop-down to choose the billing period; give the system a minute or two to load the information.  Click the Calls, Messages, & Data tab, select the appropriate line using the drop-down next to Details, then click the blue Messaging.

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Re: Info for older text messages
s4user1
Member

Thank you!

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Re: view texts online
vzw_customer_support
Customer Support

s4user1,


We know how important it is to have access to older history and I am pleased to confirm you can view back to 3 months of your messaging history. Just follow these steps and you’ll see them in no time:

1.       Sign in as the Account Owner.

2.       Click on “View Current Bill”, on the main page.

3.       Select the Billing Period from the drop down menu.

4.       Scroll down and click on the “Calls, Messages & Data” tab.

5.       Select the line which has the messaging history.

AdaS_VZW
Follow us on Twitter at @VZWSupport

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