Is my phone spamming my contacts?
swytch625
Enthusiast - Level 1

My parents received a text message that contained a link in it and my name. I didn't send this and they said it didn't appear in our conversation thread. It came from somewhere else. What is going on??

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jav6
Champion - Level 3

That could have come from someone's compromised device with a contact list that has your name in it or a contact list with your name in it has been obtained by a spammer.

...Just another VZW customer...trying to offer some assistance...
swytch625
Enthusiast - Level 1

Thanks so much for responding

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vzw_customer_support
Customer Service Rep

I understand how concerning this is swytch625. I know you mentioned this did not show in your thread conversation, so we wouldn't be able to determine where it came from.  To avoid this from happening in the future, here is a link to share with your parents on spam blocking. http://vz.to/2ETtNo6. Did your parents click on the link provided in the message? 

 

 

 

Chetonj_VZW

 

Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this

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