There have been other discussion threads about this topic. Have you reviewed those?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
I'm sorry that you are having some issues accessing your text messages online, Bjm3299. I can help. Please follow the instructions at this link (https://www.verizonwireless.com/support/knowledge-base-217522/) to view your text messages online.
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