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Is there any way to access my old my verizon account to retrieve old text messages from my own old account from 8 months ago? I am getting a divorce and I need info off of that account for my hearing to prove what he did.
Mariegagirl41
Member

Is there any way to access my old my Verizon account to retrieve old text messages from my own old account from 8 months ago?  I am getting a divorce and I need info off of that account for my hearing to prove what he did.

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Re: Is there any way to access my old my verizon account to retrieve old text messages from my own old account from 8 months ago? I am getting a divorce and I need info off of that account for my hearing to prove what he did.
Ann154
Expert
Expert

If you are looking for the contents of the messages, you will need a court order. Unfortunately that information is only stored in their servers for about 10 days.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

View solution in original post

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Re: Is there any way to access my old my verizon account to retrieve old text messages from my own old account from 8 months ago? I am getting a divorce and I need info off of that account for my hearing to prove what he did.
Ann154
Expert
Expert

If you are looking for the contents of the messages, you will need a court order. Unfortunately that information is only stored in their servers for about 10 days.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Is there any way to access my old my verizon account to retrieve old text messages from my own old account from 8 months ago? I am getting a divorce and I need info off of that account for my hearing to prove what he did.
Mariegagirl41
Member

If I can get a court order, is it possible to get them from 8 months ago?

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Re: Is there any way to access my old my verizon account to retrieve old text messages from my own old account from 8 months ago? I am getting a divorce and I need info off of that account for my hearing to prove what he did.
rcschnoor
Sr. Leader
Sr. Leader

No.

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Re: Is there any way to access my old my verizon account to retrieve old text messages from my own old account from 8 months ago? I am getting a divorce and I need info off of that account for my hearing to prove what he did.
Mariegagirl41
Member

Thank you, I was just hoping so because when I brought the messages up back in March,  before I changed numbers, it showed me several months of text back then.

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Re: Is there any way to access my old my verizon account to retrieve old text messages from my own old account from 8 months ago? I am getting a divorce and I need info off of that account for my hearing to prove what he did.
rcschnoor
Sr. Leader
Sr. Leader

What do you mean by "when I brought the messages up back in March"?

Were the messages on your phone? Simply because messages are on your phone does not mean they are still on Verizon's servers. You use internal phone memory to store messages on your phone. The messages do not stay on Verizon's servers until you delete them from your phone.

On the other hand, if you still have your phone and have not reset it since you stopped using it, the texts may still be on your phone. Good luck.

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