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Is this legit? Looks phishy to me.
todonnal
Member

Verizon Msg: A Network Extender is available to you at no cost for improved indoor service. Reply "YES" to be contacted about receiving this equipment.

 

Came from 900070002095

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Re: Is this legit? Looks phishy to me.
vzw_customer_support
Customer Support

Ann154 and grhowson are correct! That is definitely a message from us. Enjoy your Network Extender!  -Jordan

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Re: Is this legit? Looks phishy to me.
Ann154
Expert
Expert

@todonnal wrote:

Verizon Msg: A Network Extender is available to you at no cost for improved indoor service. Reply "YES" to be contacted about receiving this equipment.

 

Came from 900070002095


The number looks like the normal number for messages from Verizon Wireless. You can always check your MyVerizon account online and see if the offer is also listed there. 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Is this legit? Looks phishy to me.
Tess1974
Member

I received the same text and there are no corresponding email offers, or messages in my Verizon account. I feel that only a Verizon representative clear this up for us.

Re: Is this legit? Looks phishy to me.
grhowson
Member

Same text message, same day (2/1).  Responded "YES",  got "thank you for your response".  Nothing since then.  See nothing in verizon online account.  Not sure it is legit, going to call verizon

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Re: Is this legit? Looks phishy to me.
grhowson
Member

Update:  I called Verizon and this is legit.  And now they are sending this device to us.  

No idea why they're making this offer or to whom they are offering it.

Just so happens (perhaps they know this somehow???), we live way out in the sticks and struggle for phone service.  Not much signal.  I've actually investigated these network extenders before, but didn't bite due to a) they're costly at $250, and b) they require decent broadband, which we didn't have until recently when we got starlink.

 

Re: Is this legit? Looks phishy to me.
vzw_customer_support
Customer Support

Ann154 and grhowson are correct! That is definitely a message from us. Enjoy your Network Extender!  -Jordan