Issues with Verizon Message App on Andriod Wear Oreo
JOG0277
Contributor - Level 3

I have the LG Watch Sport Smartwatch (model W280A). I'm using it on the Verizon Network.  I recently updated to Android Wear 2.9 / Oreo (build # OWR1.170919.018).  After upgrading to Oreo, the Verizon Message Plus App was no longer Visible on my watch, so I lost the ability to send and receive texts and the ability to connect to LTE...I want to know if Verizon will be making any future adjustments to either their Message App or Andriod Wear Oreo, so that the Verizon Message Plus App will work on the Oreo software?!?..

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1 Solution
JOG0277
Contributor - Level 3

I got tired of waiting around for either Verizon or Google to do anything about this problem.  So I started doing research on my own, and began looking into this new Messaging & Calling App called Pulse (developed by Luke Klinker). It can be downloaded from the Google Play Store.  This App works similar to the Verizon Message + App.  It's a messaging app which allows shared messaging between all portable devices. It also allows you to make phone calls through the app.  Another great feature of this app, is that it interfaces with the Verizon Message App and allows users to use their original phone number for texting & calling.  This app can be used in conjunction with the Verizon App, without it being set as the default messaging app.  And it's one of the few messaging apps, that's actually VISIBLE on any LG Watch Sport running on Andriod Wear Oreo...Just download this app on your phone and smartwatch

While this app does offer calling features, the calling features only seem to work from the cell phone, it doesn't seem allow cellular calling from the smartwatch.  This app works only in Bluetooth Mode while your watch is connected to your phone, and this app must be left open and running on your phone, in order to receive texts on your watch. Use of this App is free for the 1st. 7 days, then there's 99 cents monthly charge..

I've been using this app for the past few days, with no issues.  While this app isn't a permanent fix; it at least allows Verizon users on Android Wear Oreo, to receive and respond to text messages from their watch..

Taking some action now..Is a lot better than waiting around for a solution from Verizon or Google; which MAY never happen...

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37 Replies
JOG0277
Contributor - Level 3

Quick question for Dankees:

Could you post the link on how to side load the Message Plus App onto a smartwatch......Thanx!

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aprayiii
Contributor - Level 1

I also have an Urbane (and a Note 8). Yes, messages for wear did get texts to my Urbane - for single party texts. No group text messages went to my watch. I loaded that app on my phone and watch from the store and it worked fine - for individual texts only.

This paid version of Informer Wear looks to be working for all texts - group or individual. The texts go to my phone via Message+ and then end up on my watch as an Informer notice. It also has an option to reply from the watch - I think maybe that's NOT working, but I dont care. I just want to read the text. If I want to reply I will use my phone.

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JOG0277
Contributor - Level 3

Do you have any idea when this Update-Fix will be released?..

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vzw_customer_support
Customer Service Rep

This is a great question. We don't have a specific date to share JOG0277. I apologize. This is handled by the manufacturer. I hope this is beneficial. 

RosanneM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the ๏ฟฝCorrect Answer๏ฟฝ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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JOG0277
Contributor - Level 3

Thank you very much for your quick response.  Can you contact me as soon as the new update is released; and can you include instructions on how to download the update onto my smartwatch....Thanx.

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vzw_customer_support
Customer Service Rep

It is important that you have the latest updates for your watch, JOG0227. When the update is ready to be released, it should appear on your watch automatically, but until then, please keep an eye on our website and LG's website for any announcements.

 

PeterP_VZW
Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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JOG0277
Contributor - Level 3

I pay extra money every month, to have an extra phone line added to my plan so that I can use the cellular service on my smartwatch.  If you guys don't fix this issue soon, then I (and everyone else that uses the Message Plus App on Andriod Oreo) will be forced to cancel the extra phone line; resulting in Verizon losing out on the addition revenue....So hopefully you guys can get this fixed soon.

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vzw_customer_support
Customer Service Rep

JOGO277, I want you to be able to use the app on your Watch. Let's look into this. Are you able to see other apps on the watch? Have you tried powering off/on the watch? If so, does it attempt to reconnect to the network?

ZangY_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the ๏ฟฝCorrect Answer๏ฟฝ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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JOG0277
Contributor - Level 3

I've already tried everything you've mentioned.  I've turned off/on my watch,  I've factory reset my watch and tried to re-install the message plus app, but none of those options worked.  All my other Apps are visible on my watch except for the Verizon Message Plus App...And this is because there's conflict of software between your Message Plus App and Android Wear Oreo.  Verizon, is already aware of this problem; as they indicated in their original response...I'm just very frustrated due to the slow response from both Verizon and Google on correcting this issue.

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Dankees
Enthusiast - Level 3

Well, I now have Verizon Messages and Hangouts working as they did before, with notifications.

I have written out the steps below. I don't 100% know if they are in order or they even need to be in an order. But, it took a lot of playing around, and I got them both to show me text notifications as they did before.

Link: https://www.techadvisor.co.uk/how-to/google-android/sideload-apps-android-wear-3673967/

Watch IP Address: 192.XXX.X.XXX:5555 (Find Your Watch's Specific Number)

Download Verizon Messages Mirror Version 6.6.7
Download Hangouts Mirror Version: 26.0.20
Uninstall Apps From Phone
Uninstall Apps From Watch
Restart Watch
Install App (One at A Time) On Watch Via Sideloading
Disconnect Watch From ADB
Install Old (Mirrors) Versions On Phone
Go Into Play Store On Watch & Install Apps From Phone (One at A Time)

Turn Off Auto-Update On Each App On Your Phone
Turn Off Auto-Update In Your Watch's Play Store

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aprayiii
Contributor - Level 1

Hi Dankees, maybe I am missing it but I don' know where your got the 6.6.7 version? "Download Verizon Messages Mirror Version 6.6.7"

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aprayiii
Contributor - Level 1

Well.. fwiw I found a copy at

https://www.apkmirror.com/apk/verizon-vz/verizon-messages/verizon-messages-6-6-7-release/verizon-mes...

And gave this a try. The instructions did not quite work the way they were described but did get it to install. I was able to start the app on my watch, it got as far as setting the permissions - and then gave me a blank face on the watch and the app closed. I retried with the oldest version out there - 6.33 - it also failed.

As of know I am using the Informer android app which works well.

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breeze512
Newbie

I had an issue similar to others on this thread.  Just upgraded my LG G5 to the LG G7 Thinq, and had to reset my watch to connect it to the new phone.  Once the watch and phone were paired, no more M+ app on the watch, and not available for download from the Wear Play Store.

I did what was suggested earlier and it worked for me.  LG G7 Thinq and Huawei watch (1st Gen).  I uninstalled the M+ app from my phone, then sideloaded the version found here:  https://www.apkmirror.com/apk/verizon-vz/verizon-messages/verizon-messages-6-3-3-release/verizon-mes...

Once it installed on the phone,  I saw it available in the Play Store on my watch.  I did the install on the watch, and then updated the M+ version on the phone to the latest version from the Play Store.  All is working fine now.  I'm able to set up and push wearable quick replies from the app to the watch, no missing messages, and the watch notifications are working as expected.

 

Kind of a garbage for an app that should work out of the box, but thanks to the instructions I found here, I am back in business.

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aprayiii
Contributor - Level 1

Interesting. I was able to follow the instructions and install the app on my watch, it did "try" to start, got as far as asking me to confirm settings and then it just closed. Now when I try to open the app the watch goes blank and then back to the main screen. Maybe it's because the watch is a few years old. LG Urbane.

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aprayiii
Contributor - Level 1

Looks like the phone app is will now send notifications to the watch again as of 6.8.5! Still can't install the watch app though.

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NBAV0509
Enthusiast - Level 2

Jogo277 is 100% correct, how are we the only ones bringing up this issue. The verizon messages+ app is not compatible now with wearables.  you used to be able to see the app on the listing with the other apps. Now you cant i updated yesterday.

Does your IT and development team not test before upgrades are rolled out? Seriously, Didnt someone update to oreo and send a message over and wow it didnt work? This is so elementary. I want a phone call about this and an date of resolution. Do not write did i turn it off just save yourself the time

Neil

JOG0277
Contributor - Level 3

Have you gotten a response from Verizon?

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