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Junk voicemail
cnjones45
Member
I am getting a junk voicemail. When I pick it up, it directs me to leave a message, on my own voicemail. How do I stop this message from being created. I get one everyday. I cannot delete it unless it is about 12 hours old.
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Re: Junk voicemail
vzw_customer_support
Customer Support

That is a very peculiar situation, cnjones45. How long has this been going on? What is the make/model of your phone?  JoeyM_VZW

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Re: Junk voicemail
cnjones45
Member

Been going on a few weeks. I have a Blackberry Classic.

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Re: Junk voicemail
vzw_customer_support
Customer Support

cnjones45, thank you for the information. We would like to gather more information to better assist. Does this problem seem to be related to receiving spam calls? Is there any pattern to the call, such as the call comes in at the same time every day? 

DavidC_VZW

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