Lumia 735 MMS problem

[wdburgess6]

My phone quit sending and receiving MMS text but SMS works fine. The problem started three weeks ago when I entered Florida. 

[vzw_customer_support]

@wdburgess6

It’s important that you’re able to successfully send and receive MMS picture messages on your Lumia 735 again. Please allow me to help.

You mentioned the problem didn’t start until you entered Florida. Are you currently still in Florida and if so, in what zip code are you experiencing this problem? Are you able to make a successful data connection and surf the web with your Wi-Fi turned off? Please let me know so that I can further assist.

AnthonyTa_VZW

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