Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Lumia 735 MMS problem

My phone quit sending and receiving MMS text but SMS works fine. The problem started three weeks ago when I entered Florida. 

Labels (1)
Re: Lumia 735 MMS problem
Customer Support



It’s important that you’re able to successfully send and receive MMS picture messages on your Lumia 735 again. Please allow me to help.


You mentioned the problem didn’t start until you entered Florida. Are you currently still in Florida and if so, in what zip code are you experiencing this problem? Are you able to make a successful data connection and surf the web with your Wi-Fi turned off? Please let me know so that I can further assist.



Follow us on Twitter @VZWSupport


If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!