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MMS coming in as PIX/FLIX?
NickDons
Newbie
‎01-07-2014 05:05 PM

I am on a Samsung Galaxy Note 2 and I have had continuous problems getting group messaging to work with my friends on iPhones. I understand that group messages send using MMS and I am sure all my settings are correct to receive them properly. Starting today, MMS have been coming in out of order, not at all, but the biggest problem is every once in a while I get a message from "myself" that says, "You've got a PIX or FLIX message! To see it, visit www.vzw.com/newpix-flix-message from an internet accessible computer & follow directions." I called customer support earlier, and nothing was accomplished. Anyone else have this problem or know what is going on?

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Re: MMS coming in as PIX/FLIX?
Vobmalay
Newbie
‎01-07-2014 05:38 PM

Please help to get this resovle.

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Re: MMS coming in as PIX/FLIX?
josemorales31
Newbie
‎01-07-2014 06:08 PM

HELLO,

I got that same message like three times today and i don't know what's going on with that either.

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Re: MMS coming in as PIX/FLIX?
Rcase209
Newbie
‎01-07-2014 06:12 PM

Same thing here

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Re: MMS coming in as PIX/FLIX?
TunaOnWhite
Newbie
‎01-07-2014 06:13 PM

yeah what the ? is going on.  i had to create this useless account just to find out if it was happening to other people.  fix this now!

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Re: MMS coming in as PIX/FLIX?
pkmn139
Newbie
‎01-07-2014 11:35 PM

I am receiving the same message. I have received 7 times alone today. Others at work have received it as well.

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Re: MMS coming in as PIX/FLIX?
vzw_customer_support
Customer Support
‎01-09-2014 05:48 PM

I regret to learn of the issues that you are having Vobmalay and NickDons! Do you also have the Samsung Galaxy Note 2? What is the software version? Go to settings > about > sw version. Does this just happen with friends who have iPhones? If so, have them store your number with a 1 before the area code and vice versa. Delete the message thread and test out. Additionally, does this happen on 4G/3G or WiFi? Share details so that I can help.

Thank you,

LenaA_VZW
Follow us on Twitter @VZWSupport

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Re: MMS coming in as PIX/FLIX?
vzw_customer_support
Customer Support
‎01-09-2014 06:26 PM

TunaOnWhite, We do want to make sure your device is working properly. Since this began, have you power cycled your device? What make/model device do you have? This also could possibly be a spam text. To assist with blocking please click here http://vz.to/1acdAmO  We want to get this fixed for you ASAP.

-PeterV_VZW

Follow us on twitter @VZWSupport

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