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MMS trouble-iphone 4-Help?
jenilo13
Enthusiast - Level 2
‎09-06-2011 07:09 PM

Hi! I am new to the Verizon network and i recently purchased the iPhone 4. My question is, how come i'm not able to send pictures today? I was able to do so just fine yesterday (and i have the right plan for it), i'm just wondering if i'm doing something wrong? or maybe a tower is down? 

Help would be appreciated. Thanks! :smileyhappy:

 

 

P.S. I've tried with Wifi and with the 3G back on..

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Re: MMS trouble-iphone 4-Help?
AnthonyTa_VZW
Verizon Employee
‎09-12-2011 03:08 PM

jenilo13,

 

Sorry you are having trouble sending picture messages!  I would be happy to assist!

 

If you are still having issues sending picture messages please reach out to me.  Just as a suggestion, have you tried restarting your phone?  Ensure WiFi is off, and ensure Cellular Data & Data Roaming are both set to "ON".  I am including a link with instructions and screen shots for enabling cellular data and data roaming:

Data Roaming - Apple® iPhone® 4

 

Please let me know if you are still having trouble sending picture messages after completing these steps.

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