I just tried using the app, but when I tried opening it, it showed a virus warning; uninstalling it and reinstalling it yielded the same problem.
Device: 2015 MacBook Pro with Mac OS X 10.12.6
Antivirus: Avast with definitions 17090804, program version 12.8
Virus details: See below
Solved! Go to Correct Answer
While we here at Verizon Wireless support have zero training on Avast, I was able to scrounge up a potential solution from an old forum thread, edwardw818.
Using the details from here
https://community.verizonwireless.com/thread/921068 , I found an article for avast here: https://www.avast.com/faq.php?article=AVKB25
Let us know if this information helps you to move forward.
DavidH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the ๏ฟฝCorrect Answer๏ฟฝ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
While we here at Verizon Wireless support have zero training on Avast, I was able to scrounge up a potential solution from an old forum thread, edwardw818.
Using the details from here
https://community.verizonwireless.com/thread/921068 , I found an article for avast here: https://www.avast.com/faq.php?article=AVKB25
Let us know if this information helps you to move forward.
DavidH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the ๏ฟฝCorrect Answer๏ฟฝ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Start a new topic or ask questions in the open forum.
