Media Search option on Message Plus
majerus5
Newbie

The Media Search option on Message Plus isn't working on my Galaxy S6. Whenever I type in a phrase to search (either for image, video or gif) it just clocks and clocks and eventually turns up a black screen. I've tried searching really generic phrases like "hi" or "cat", which I'm certain actually do have results. I've tried restarting my phone and clearing the cache for Message Plus. What else can I do to solve this?

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vzw_customer_support
Customer Service Rep

Lets ensure everything is running smoothly with the search option. I know how beneficial this can prove to be. When did you notice this begin to occur?
YosefT_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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SHOREBRI
Enthusiast - Level 1

Has anyone experienced the elimination of the  (search option) to add a GIF when sending a text message.?

I received a notification of the change, but was wondering why this new measure would be added to the service.

If anyone has any thoughts or remedies, please reach out.  Thank you

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jav6
Champion - Level 3

@SHOREBRI wrote:

Has anyone experienced the elimination of the  (search option) to add a GIF when sending a text message.?

I received a notification of the change, but was wondering why this new measure would be added to the service.

If anyone has any thoughts or remedies, please reach out.  Thank you


There are current threads discussing the removal of the SEARCH option from Message+.  Post on those.

...Just another VZW customer...trying to offer some assistance...
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KH-OrnEsh
Moderator Emeritus

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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