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Why are the Android to Android texts not showing under message details anymore? Only iPhone to androids and vice versa are shown.
Solved! Go to Correct Answer
RCS messaging makes use of the cellular data network, and not the typical SMS/MMS network services. This is what allows for RCS to offer more features than typical messaging. Since those messages are sent via data/internet, they are not tracked by the SMS logs in My Verizon.
If anyone is curious about RCS, a great guide to common questions on it can be found here: https://www.verizon.com/support/verizon-rcs-messaging-faqs/
If you need any other help, please contact us for support.
-John
It is always good to stay on top of your account. In this case, if you are using the RCS message services on your Android, it will not show under your My Verizon usage, as they are not sent through the default Verizon service, but use Google services instead.
~Freddy
RCS messaging makes use of the cellular data network, and not the typical SMS/MMS network services. This is what allows for RCS to offer more features than typical messaging. Since those messages are sent via data/internet, they are not tracked by the SMS logs in My Verizon.
If anyone is curious about RCS, a great guide to common questions on it can be found here: https://www.verizon.com/support/verizon-rcs-messaging-faqs/
If you need any other help, please contact us for support.
-John
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