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Message+ Messages disappearing when i click on them
CJSOCCERGIRL3
Member

Im using message+ through my verizon .. when i click on my messages to view they just vanish. I have tried using several different browsers with the same results. Any Help?

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Re: Message+ Messages disappearing when i click on them
vzw_customer_support
Customer Support

Staying connected is certainly important. I would be glad to help get to the bottom of this. To ensure we are aligned, I have a few questions. When did the issue with messages vanishing begin? What device are you using to access My Verizon? (laptop, tablet, etc.) Aside from using various browsers, what troubleshooting steps have you already completed?

 

Jaime_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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